| If you have questions or concerns about your purchase at Wood Toy Fun, we will answer them promptly and accurately! FAQ may be answered below Contact Information We can be reached via email at any time at info@woodtoyfun.com Out of Stock Items Out of stock items usually ship within 7 - 10 business days. If an order is placed for an out of stock item, it will be shipped once it becomes available. You can also email us info@woodtoyfun.com with the item number and your name and we will e-mail you once the item is back in stock. Payment Methods If you would like to pay by check or money order, please make checks payable to Wood Toy Fun and send to: Wood Toy Fun PO Box 114 Colebrook, CT 06021 Damaged Items If there are any damages upon receipt of your order, you will receive a replacement part or item at no additional cost. Please contact us and we will promptly assist you. Returns & Exchanges If you would like to return any item, you may return it within 30 days of placing your order, given that it is in new condition and is in its original packaging. Customers will be responsible for return shipment. Orders cancelled prior to shipment will receive full credit. All returns should be shipped to the following address: Wood Toy Fun P.O. Box 114 Colebrook, CT 06021 Privacy Policy At Wood Toy Fun your privacy and security are our number one priority. We do not share any personally identifiable information about you with other companies, except in the case of dealing with manufacturers for order fulfillment and warranty issues. In such a case, we offer this information only to improve your shopping experience at Wood Toy Fun, and we only provide it under strict confidentiality. We will never sell or rent your name, email address, telephone or fax numbers or address. We do collect your IP address and general browsing patterns when you visit our site. We use this anonymous information to help diagnose problems with our server and to assist us with improving your shopping experience at Wood Toy Fun. Use of Cookies Wood Toy Fun may make use of a browser technology known as a cookie. A cookie is a small amount of data that a website puts on your hard drive so that it can remember something about you at a later time. Wood Toy Fun uses cookies to keep track of the contents of your shopping cart. As we are very committed to your privacy, we do not analyze this data on the personal level and remains totally anonymous. |
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